Are you a New Zealander with permanent residency through the resident return visa (RRV), NZ 189 visa or a spousal visa? Have you recently returned from an overseas holiday?
Check your status via VEVO account after returning to Australia.
Australian Customs can’t see your visa status in their system so you need to say you are a Permanent Resident.
If you are a Permanent Resident ensure your visa’s travel facility is valid before you re-enter Australia.
Protected Special Category visa-holders do not need a travel facility.
At the airport
If you use SmartGate you may not be processed correctly. Go to the Customs counter to ensure the Department of Immigration’s system doesn’t reclassify you as an SCV.
If you’re not sure ask the Immigration Officer at the counter just beyond Customs to verify your residency status.
Keep a print out of your visa grant notice with your passport when you travel.
Applied for citizenship?
Once you have recieved your citizenship appproval letter you do not need to renew the travel facility but you must check your residency status with the Immigration Officer before leaving the airport.
Keep a copy of your citizenship approval letter and visa grant notice with your passport.